Privacy Policy

Last updated: June 19, 2026

Our Commitment to Your Privacy

At Squeaking Kings LLC (“Company,” “we,” “us,” or “our”), we take the privacy of our customers and website visitors seriously. This Privacy Policy describes how we collect, use, and protect your information when you use our website at squeakingkings.com or engage our cleaning services.

By using our website or requesting our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with these terms, please do not use our website.

Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Company refers to Squeaking Kings LLC, 3701 Vestal Pkwy E Ste 2, Vestal, NY 13850.
• Customer refers to any individual who requests, schedules, or receives our cleaning services.
• Device means any device capable of accessing our website, such as a computer, smartphone, or tablet.
• Personal Data means any information that identifies, or can reasonably be used to identify, an individual.
• Service refers to the professional cleaning services provided by Squeaking Kings LLC and the website used to access them.
• Service Provider means any third-party company or individual engaged by Squeaking Kings LLC to support, facilitate, or analyze our Service on our behalf.
• Usage Data refers to data collected automatically when you visit our website (for example, the pages you view and time spent on each).
• You means the individual accessing our website or requesting our services.

Information We Collect

Personal Data

When you contact us, request a quote, or book a cleaning service, we may ask you to provide the following information:

• First and last name
• Phone number
• Email address
• Service address (home or business location)
• Optional details about your cleaning needs (property size, specific requests, frequency)

Providing this information is voluntary, but it is necessary for us to respond to your inquiry or schedule your service.

Usage Data

We may also collect Usage Data automatically when you visit our website. This can include your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, and other diagnostic information. This data is used solely to improve our website and service experience.

Form and Booking Submissions

Our website uses a third-party quote and booking platform to collect your information when you request a consultation or free quote. All submissions are stored securely in our customer management system and are used only to respond to your request and deliver our services.

How We Use Your Information

Squeaking Kings LLC uses the information we collect to:

• Provide and deliver our Service — to schedule and perform your cleaning appointments.
• Contact you — by phone, email, or text message (with your consent) for appointment confirmations, reminders, follow-ups, and service updates.
• Respond to your requests — to answer questions, provide quotes, and resolve any service concerns.
• Send service communications — including cleaning tips, special offers, and seasonal promotions. You may opt out of promotional messages at any time.
• Improve our operations — to analyze how visitors use our website and how customers experience our services, so we can improve both.
• Comply with legal obligations — as required under applicable law.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers — We work with trusted third-party vendors (such as scheduling software, payment processors, and SMS/email platforms) who process data on our behalf. These providers are bound by confidentiality obligations and may not use your data for any purpose beyond supporting our business.
• Business transfers — If Squeaking Kings LLC is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
• Legal requirements — We may disclose your information when required by law or in response to a valid legal process (such as a court order or government request).
• Protection of rights — We may disclose your information when we reasonably believe it is necessary to protect the rights, property, or safety of Squeaking Kings LLC, our customers, or others.

Text Message Communications

If you provide your phone number and consent to receive text messages, we may contact you via SMS with appointment reminders, service updates, and occasional promotions. Message and data rates may apply. You can opt out at any time by replying STOP to any message we send. Reply HELP for assistance. We do not share your mobile number or SMS opt-in status with third parties for marketing purposes.

Retention of Your Data

We retain your Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our services, maintain business records, comply with legal obligations, and resolve any disputes. Usage Data is typically retained for a shorter period unless needed to improve site security or functionality, or where we have a legal obligation to retain it longer.

Transfer of Your Data

Your information may be processed at our business location in Vestal, NY or by service providers operating in other states or countries. Data protection laws in those jurisdictions may differ from those in New York. By submitting your information, you consent to this transfer. We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy regardless of where it is processed.

Security of Your Data

We take the security of your Personal Data seriously. Our website uses secure data transmission (HTTPS), and our customer management system uses access controls to limit who can view your information. However, no method of electronic transmission or storage is completely secure. While we strive to use commercially reasonable protections, we cannot guarantee absolute security.

Links to Other Websites

Our website may contain links to third-party websites that are not operated by Squeaking Kings LLC. We have no control over the content, privacy practices, or policies of those sites. We encourage you to review the privacy policy of any website you visit. We assume no responsibility for the practices of any linked third-party sites.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information without parental consent, please contact us and we will promptly remove that data from our records.

Your Privacy Rights

As a New York resident, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information, subject to applicable exceptions
• Opt out of promotional communications at any time

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and at no charge.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page occasionally to stay informed. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy or how we handle your personal data? We’re happy to help.

• Phone: (607) 276-0643
• Email: [email protected]
• Address: 3701 Vestal Pkwy E Ste 2, Vestal, NY 13850